What if my item is damaged, faulty or incorrectly dispatched?

Kathmandu is committed to providing you with quality products. Our gear is thoroughly tested throughout our design process and we stand behind the quality of the products that bear our name.

In the unlikely event that you have received a damaged, faulty, or incorrect item please Contact us and one of our team members will assist you by taking you through your available options. If possible, please include some photos of the potential fault or damage.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article